Has anyone here ordered a seat from them via their website? If so, how long did it take to arrive?
I ordered mine early last week and am still yet to hear anything from them, even a confirmation email. I've emailed them a couple of times just to make sure that the order was placed correctly but heard nothing. :\
I ordered mine last week as well. A couple days later I got the following email:
Hi,
Thanks for your interest in our products. Attached is a description of your order please review the order to assure it is correct.
Production time for the orders is taking aprox. 4-5 weeks. The ridding rush is on !
Your credit card will be charged before the order is sent to production. All seats are Non-Refundable
Thanks for ordering and have a nice day.
Warranty:
Base pan, foam and hardware of Corbin saddle is warranted to the original owner for life. Cover materials and workmanship warranted for one year. Corbin saddles require a break in period of approximately 2000 miles. The seat feels firm initially, but with use will break-in to conform to the individual. Product will only be authorized to be shipped baCVR-MASTck, freight pre-paid, for refining of shape or to replace / rectify defective parts. In cases where the rework requires a new cover, a recover charge will be applied. Under no circumstances will cash or credit refunds be offered. All goods being handled for customer service consideration purposes must be accompanied by a Corbin invoice and a Return Material Authorization Number (RMA).
Ayieeee another month with the stocker. In the meantime I'll probably have a go at just repadding it myself until the Corbin comes in. Bummer that the wait is so long.
I did order the '05 seat, yeah. Went black/black with Yamaha Gray side panels.
I had a Corbin on my last bike so after a hundred miles or so on the stock, I knew I needed another Corbin. I got all black, but am looking forward to seeing what your seat looks like with the gray sides. I'll post a pic when mine comes in.
I called over there and am all set. Talked to Bryan, and it was easily one of the best customer services experiences I've ever had. Their email team may be slow, but once you get them on the phone they're fantastic.
Status: In Transit - On Time
Scheduled Delivery: 05/30/2008
Shipped To: , MA, US
Shipped/Billed On: 05/22/2008
Service: GROUND
Weight: 8.20 Lbs
To view additional tracking information, please log in to My UPS.
Package Progress
Location Date Local Time Description
SAN PABLO,
CA, US 05/22/2008 11:29 P.M. ARRIVAL SCAN
SALINAS,
CA, US 05/22/2008 9:30 P.M. DEPARTURE SCAN
05/22/2008 7:53 P.M. ORIGIN SCAN
US 05/22/2008 7:22 P.M. BILLING INFORMATION RECEIVED "
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